Fintech Integration

Services and Support Offerings

PTSC focuses on technology introduction and development, and provides long-term financial solutions and services, especially in the area of financial digital channel services.

• 01

  Smart Branch
  The financial front desk business integration platform is used as the core architecture of the smart branch. It combines technology service systems such as guest recognition, multimedia number-calling, appointment-making, digital form-filling, sociable robot, automatic teller machine, video teller machine, etc., which can effectively manage customer flow, streamline the service process, provide a one-stop service, improve service efficiency, and achieve the goal of transforming traditional branches into smart branches.

• 02

  Unmanned branch
  By using automated teller service facility such as automated teller machines (ATM), video teller machines (VTM), personal teller machines (PTM), and smart teller machines (STM), an unmanned branch environment can be created to provide customers with more privacy, flexibility, and adequate service time. Such financial service scenario can not only greatly reduce the labor and space costs of operating a traditional branch, but can also offer customers more flexibility in accessing financial services.

• 03

  Digital finance
  The scale of customer using online transactions is growing. PTSC combines new technologies and applications and has independently developed solutions such as online banking, mobile banking, mobile broadcasting, video customer service, digital banking infrastructure planning etc. These solutions can effectively assist the financial industry to establish a highly efficient and fully functional digital financial channel service system, which can satisfy consumers’ needs for obtaining financial services on various devices at one time.

• 04

  Smart customer service
  PTSC AI intelligent service robot overall planning solution provides consultative planning and marketing design services. It uses NLP natural language processing technology, precise analysis and machine learning and can be flexibly integrated across multiple channels such as Web, APP, LINE, FB Messenger, etc. The solution is a great tool for companies to roll out 24-hour customer service. It not only reduces the labor cost of traditional customer service, but also provides advantages in customer management, social engagement, and creation of business opportunities.